It costs less
A phone battery costs a small fraction of a new handset. Most devices that get thrown away have exactly one broken component.
Where we stand
The right to repair
If you own something, you should be able to fix it. That holds for a phone, for a washing machine, and for the software we build for you.
See the free guidesWhy this concerns us
We build software that has to keep working for years. That made us suspicious of anything designed to be replaced rather than corrected.
A device that does not open, a battery held in with industrial adhesive, a spare part sold nowhere: none of these is a technical necessity. They are commercial decisions, and the customer pays for them twice — once on purchase and once on disposal.
Four reasons repair wins
This is not ideology. It is arithmetic, landfill and independence.
E-waste is the fastest growing waste stream there is
Every device that lasts two years longer is a device that was not manufactured, not shipped and not buried.
What you bought is yours
Ownership without the right to open, fix or resell is not ownership. It is a long rental paid up front.
The skill stays local
A local technician who can order a part and read a schematic keeps both money and know-how in the area, instead of sending them to an authorised centre hundreds of kilometres away.
What the law gives you
The EU has legislated seriously over the past two years. The essentials, in plain terms:
- Spare parts for seven years. Regulation (EU) 2023/1670 has applied to phones and tablets since 20 June 2025. The manufacturer must make spare parts and repair information available for at least seven years after the model leaves the market, to professional repairers and to end users.
- Fifteen categories of spare part, with a delivery deadline. The same regulation names fifteen types of spare part and sets a maximum delivery time: five working days for the first five years, ten for the final two. It also requires a repairability label on the box.
- An extra year of guarantee if you choose repair. Directive (EU) 2024/1799 gives you at least twelve additional months of legal guarantee when you choose repair over replacement. The EU legal guarantee of conformity is two years as a baseline.
- An obligation to repair specific products. The same directive obliges the manufacturer to repair a defined list: washing machines and washer-dryers, dishwashers, refrigerators, electronic displays, phones, tablets, tumble dryers, servers. Batteries for e-bikes and e-scooters join the list in February 2027.
The deadline for transposing directive 2024/1799 into national law was 31 July 2026, and implementation still varies between member states. The EU platform for finding repairers is due to be fully operational on 1 January 2028. The above is information, not legal advice.
The same argument, one layer up
What holds for hardware holds for software. A system that cannot be maintained, that nobody outside the vendor can touch, that will not hand you your own data, is the digital equivalent of a glued-in battery.
That is why we hand over code another developer can read, databases with a change history, and access to your data without going through us. If you want to leave tomorrow, you can.
Free repair guides
A selection from iFixit, the largest open library of repair instructions in the world. They open on iFixit, where they are free and photographed step by step.
Popular repairs
Phones
Computers, tablets and earbuds
Consoles
Home appliances
The guides are not hosted here. They belong to iFixit, CC BY-NC-SA 3.0.
Frequently asked questions
If I open the device, do I lose the warranty?
Not automatically. In the EU a seller cannot refuse the legal guarantee merely because you opened the device or used an independent technician. They can refuse if they show the fault was caused by your intervention. A manufacturer's commercial warranty is a separate thing and may carry its own terms.
Who pays for a repair under guarantee?
Within the two-year legal guarantee, bringing the goods into conformity is free of charge to you. If you choose repair rather than replacement, directive 2024/1799 also gives you twelve additional months of guarantee.
I know nothing about this. What do I do?
Look at the difficulty on each guide. A vacuum battery is a two-minute job; AirPods Pro is a job for a professional. If a guide says "very difficult", read it so you know what you are paying for, then leave the work to a technician.
Why does a software company have a page like this?
Because we do the same job on different material. We keep systems standing and repairable instead of rewriting them every three years, and that is precisely the same principle.
Got a system nobody can touch?
If only one person understands your software, or you do not know where your data lives, talk to us. An audit costs nothing.
Get in touch